Our commitment to responsible gaming
3mbw believes entertainment is truly enjoyable only when it stays safe and within controlled limits. Your protection is our first priority.
Gaming is for entertainment — not a source of income
At 3mbw, we believe online betting and casino gaming is a form of entertainment — just like watching a film or enjoying a sport. But when this entertainment goes beyond control, it can cause serious problems in personal and family life.
Our responsible gaming policy helps you stay in control at all times. From setting deposit limits to self-exclusion — we make sure your experience stays safe, transparent, and enjoyable.
We want to remind every 3mbw member: placing bets in an attempt to recover lost money is never a solution. If you feel betting is becoming a problem, contact us now.
Online gaming and betting is only for people aged 21 and above. Creating or using an account by minors is strictly prohibited.
Betting can be an addictive activity. Always play within your financial means and play for entertainment purposes.
3mbw's 6 tools to protect you
We use the best technology and policies to ensure your gaming experience stays safe and enjoyable at all times.
Set deposit limits
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded — keeping your budget under your control at all times.
Time-out feature
If you feel you need a few days off, you can take a time-out for 24 hours to 30 days. During this period no betting or deposits can be made on your account.
Self-exclusion
For serious cases, you can close your own account for an extended period. Once self-exclusion is active, the account will not be reactivated under any circumstances until that period has ended.
Session time limit
Set a maximum duration for each gaming session. When the time is up, the platform will automatically alert you and close the session if needed.
Betting history review
You can view your complete betting history, deposit and withdrawal records at any time. Analyse your spending patterns to make more informed decisions.
24/7 support service
For any questions or concerns about responsible gaming, our Bengali-language live chat support is available for you day and night, at all times.
How do you know when you need help?
If the answer to any of the questions below is "yes", we advise you to speak with our support team, use our responsible gaming tools, and take a break.
- Are you spending more time or money on betting than you intended?
- Are you repeatedly betting to try to win back money you have lost?
- Are you hiding your betting habits from family or friends?
- Do you feel anxious or irritable when you are unable to bet?
- Are you using money set aside for bills or essential expenses to bet?
- Have you tried to stop betting but failed?
Build healthy betting habits
Responsible gaming means consciously staying within limits and not letting entertainment turn into compulsion. Follow the tips below:
- Only bet money that, if lost, will have no impact on your daily life.
- Set a time and money limit before each session and stick to it.
- Avoid betting when under the influence of alcohol or when under mental stress.
- Never think of betting as a source of income or a way to pay off debts.
- Take regular breaks — use the time-out feature.
- Take part in other leisure activities with family and friends.
How to use the protection tools
Using the responsible gaming tools at 3mbw is very straightforward. Log in to your account and activate them in just a few simple steps.
Log in to your account
Log in to your 3mbw account with your username and password, then open the profile menu.
Open the "Responsible Gaming" settings
Find the "Responsible Gaming" section in the profile menu.
Set your preferred limits
Set your deposit limit, session time limit, or time-out — whichever you need. Changes take effect immediately.
Contact support for self-exclusion
For long-term self-exclusion, contact our 24/7 live chat support — we will act quickly.
Review your account regularly
Check your betting history and spending patterns regularly, and tighten your limits further if needed.
We protect minors
3mbw strictly prohibits any person under the age of 21 from creating or using an account. Age verification is mandatory at the time of account registration.
If you think a minor may be able to use your device or account, immediately ensure your account is password-protected and notify our support team.
Those who live with children or teenagers are advised to use parental control software on their devices to prevent minors from accessing platforms of this kind.
Strictly follow the 21+ rule
Online gaming and betting in Bangladesh is for adults only. 3mbw may request proof of age documents at the time of registration.
- Withdrawals will not be processed until age verification is complete
- Suspicious accounts may be suspended for investigation at any time
- Accounts registered with false information will be permanently closed
When you are in trouble, we are here for you
If betting becomes a problem, do not delay — contact us. Our trained support team will help you take the right steps.
Contact the support team
Responsible Gaming — Our Commitment
3mbw believes that creating a healthy gaming environment is not only our responsibility, it is part of our core values. We commit to:
- All responsible gaming tools will be kept free and easily accessible
- Self-exclusion requests will be acted on promptly
- Players in difficulty will not be offered any inducements
- Our support team is always ready to offer advice with compassion
Frequently asked questions about responsible gaming
Enjoy 3mbw games safely
Enjoy entertainment while following responsible gaming rules. Cricket betting, slots, or live casino — all games are now within your reach.
More Information & Support
You can find more detailed answers about responsible gaming on our FAQ page, or go directly back to the home page.